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Feedback

We want to hear about your experience with our staff, office and services.

Let's work together to create a better experience for everyone. Share your thoughts today!

Client Feedback

At Right at Home, we acknowledge that all feedback is a valuable opportunity for quality improvement, and implementing changes strengthens our services.

You may also choose to contact your local Right at Home Office.

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Right at Home value your feedback and are continually striving to improve our service. We would appreciate your advice on how you would rate the following:

Do you feel confident to ask staff questions about your services?

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Do the staff who provide or coordinate your service follow up when you raise things with them?

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Are your services delivered at a times convenient to you?

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Do the people providing your service have the skills to meet your needs?

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Are staff kind, caring and respectful?

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Are you or your representative involved in decisions about the service/s you receive? For example, in the development of your Home Care Agreement or updates to your care plan?

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Is your care plan updated when your circumstances or needs change?

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Are you given information in a way that helps you to get the most out of your care and services?

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Does your provider give you a monthly statement?

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Overall, do your services improve your quality of life?

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What do you like most about our service?

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How could we improve our services?

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Any other comments or suggestions?

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Would you recommend our service to others?

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Collection Notice & Consent: By submitting this form, you consent to us storing this information in our database, sharing your information with the relevant local office, having us and the local office contact you, and providing marketing materials to you including by email. We do not sell your information. We are Homecare Group Pty Ltd. For further details see our Privacy Policy.

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Our Locations

Queensland

Brisbane Bayside
Brisbane North
Brisbane South
Brisbane West
Central Queensland & Wide Bay
Darling Downs
Far North Queensland
Gold Coast North
Gold Coast South
Greater Logan
Ipswich Lockyer Valley
Mackay
Moreton Bay Region
Noosa, Gympie & Hinterland
Sunshine Coast
Townsville

New South Wales

Central West New South Wales
Gosford
Hunter & Port Stephens
Macarthur Penrith
Newcastle
Northern Rivers
Padstow St George
Southern NSW
Sydney Central & Eastern Suburbs
Sydney Five Dock
Sydney Inner West
Sydney Liverpool
Sydney Lower North Shore
Sydney Norwest
Sydney Northern Beaches
Sydney Parramatta
Sydney Ryde
Sydney Sutherland Shire
Sydney The Hills
Sydney Upper North Shore

Western Australia

Kalgoorlie Wheatbelt
Perth Midland
Perth Northern Suburbs
Perth South Eastern Suburbs
Perth West Coast

Australian Capital Territory

ACT Canberra
ACT & Queanbeyan

South Australia

Adelaide Central

Victoria

Melbourne Brighton
Melbourne Glen Waverley
Melbourne North
Southwest Victoria

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Right at Home, Unit 4 16-36 Nile Street 31 Woolloongabba, Brisbane QLD 4102

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